Description
WhatsApp Official Cloud API Chat & Marketing module for Perfex CRM
Note: This is a module for Perfex CRM.
Official Cloud API WhatsApp Module for Perfex CRM
Our module is designed to enhance the communication experience between staff members and clients within the Perfex CRM platform.
It offers a direct, real-time chat client through the Perfex dashboard, allowing staff to engage with clients in a more personalized and efficient manner and set up Marketing Actions (Auto replies, Bots, Campaigns, etc).
Features
- NEW: Start a Conversation
- NEW: Flow Builder
- NEW: Review Bot
- NEW: Unread Messages
- NEW: ChatGPT (OpenAI) Integration, used to automatically reply at existing chats
- NEW: Message Assistants and Autoreplies
- NEW: Marketing Templates And Template Manager
- NEW: Campaigns
- NEW: Logging History
- Real-time chat client through Perfex CRM’s admin area
- Send messages, images, attachments, videos, and voice messages to clients
- WhatsApp integration using the official Cloud API
- Status updates for messages
- Ability to send documents and files
- Multi-WA number support under the same Business Account ID (Screenshot)
- New WhatsApp messages received are automatically added as Leads
- Supports multiple languages, including English, German, Dutch, French, Italian, Ukrainian, Spanish, Turkish, Portuguese, Arabic and Brazilian
Key Benefits
- Enhances client engagement and satisfaction
- Improves staff productivity and efficiency
- Provides a more personalized and responsive communication experience
- Supports multiple languages and file formats
- Integrates with Perfex CRM’s SMS notification system
- Allows marketing actions like Autoresponders, Templates, Bots etc
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