Description
Z Desk – Support Tickets System with Knowledge Base and FAQs
BEFORE YOU BUY, please read the item description carefully (e.g. existing features).
Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create a support ticketing system. It allows posting articles and FAQs. It supports the creation of multiple departments and user roles based on your needs.
If you’ll be interested, free script installation (on cPanel) for the first time after purchase (limited time).
Main Features:
- Mobile Friendly
- Bootstrap 5 (Main Website)
- Based on CodeIgniter 3
- Easy Installation Using Wizard
- Dashboard and Statistics
- Multiple Departments
- Assign Multiple Users to Departments
- Ticketing System
- Tickets History
- Auto Close Tickets
- Email and Website Notifications
- Knowledge Base
- Share Articles on Social Media
- Helpful or Not Helfpul Voting
- FAQs Management
- Announcements
- Unlimited User Roles
- Unlimited Staff Members
- Canned Replies with Placeholders
- Assign Tickets to Agents
- Option to Show all Tickets or only Assigned (Roles)
- 3 Colors for Public Pages
- Generic User Login and Registration
- Login with Username and Email Address
- Social Login with Facebook, Google, and Twitter
- Google reCaptcha
- Secured Against XSS, SQL Injection and CSRF
- Timezone Adaptive According to Every User’s Setting
- Add User from Admin Panel
- Edit User, User Profile Settings
- Users List and Search with Different Filters
- Date and Time Formats
- Password Strength Setting
- Users Invite System
- Email Verification for Registration
- Send Email to Registered User
- Email Templates
- Translation Ready
- Backup Options
- Cookie Consent Popup
- Manage Active Sessions
- Remember me Option
- Reset Password
- Maintenance Mode
- Pages Management
- Supports SMTP
- Send Test Email
- Google Analytics
- Ajax Based
Requirements:
- Linux Hosting
- PHP Version 7.2+
- MySQL Database
- mod_rewrite (for URL Rewriting)
- mbstring
- GD Library
- cURL
- Mail and SMTP
- ZipArchive
Luis Castrillo
January 14, 2021Great service, and the best part is that you can find almost every theme and plugin here, which works perfectly. Thanks, gplcode, for such a great service. You are a boon to freelancers. Customer support is also great, they are always ready to help.
Luis Castrillo
February 26, 2021Awesome !! great script !! thank you very much <3
Moiyad Aljehani
March 29, 2021Very happy with my purchase. The project is very beautiful, configurable and best customer support. I highly recommend to anyone who wants to buy script.
Shahzad Ahmad
May 24, 2021I highly recommend using this for anyone who wants to build project, All my support tickets were responded to and answered 100%, The knowledge base and documentation are very comprehensive and detailed. If there is something not within the knowledgebase then the support tickets are perfect and every single one has been answered.
Vishal Kumar
May 26, 2021It\'s GREAT. It\'s AMAZING. So many feature….. easy to customize. Easy to learn (even for a guy like me with no design/coding background)
Nobody\’s Brand
May 27, 2021Excellent creative option of great quality
Newtoxton Klean
December 23, 2021This a a sweet script. It is complex because it does a LOT of things.
Omar Lahkim
December 26, 2021Brilliant script. Worth every bucks
Debizet Mokdad
December 26, 2021Ii has most of the feature everybody it\'s looking for. Awsome job guys.
David Marulanda Calderón
December 27, 2021Code quality & Best support!
Окей город
December 30, 2021The support team did a great job. They solved the issue for me very quickly.
Giovanny Carreño
December 30, 2021The interface is very impressive alongside fantastic features
Carmine Manfr
December 30, 2021Competent support. Ready to help. Friendly. Clean code. It doesn\'t get any better than this 🙂